Call (772) 758-1322 for 24/7 dispatch. Email [email protected] for non-urgent quotes. Physical office at 245 SW Parish Terrace, Port St.
Lucie, FL 34984. Real local business, real dispatcher, real licensed technicians.
Phone (24/7)
Real dispatcher, no call center. Answered 24 hours a day every day including holidays.
For quotes, documentation, and non-urgent requests. Answered within an hour during business hours.
Physical Office
245 SW Parish Terrace
Port St. Lucie, FL 34984
Verifiable location. Walk-in welcome during shop hours. Not a PO box or virtual office.
When to call versus when to email
Two channels, two different speeds. Pick the right one for your situation.
- Lockouts - always call. Dispatch is faster than form routing.
- Car key replacement - call. We need year/make/model to quote and dispatch.
- Emergency commercial door or access control - call.
- Quotes for planned work - email or form is fine. We respond within an hour in business hours.
- Property management agreements - email, so we can attach the terms document.
- Documentation requests (insurance, compliance) - email, so we can send a PDF.
- Complaints or compliments - email goes straight to ownership.
- Tips on a scam locksmith in the area - email, we document for ALOA.
Shop & dispatch hours
Phone dispatch is 24/7. Walk-in shop hours are below. After-hours calls are always answered by a live dispatcher with a small surcharge.
- Monday - 7:00 a.m. to 10:30 p.m.
- Tuesday - 7:00 a.m. to 10:30 p.m.
- Wednesday - 7:00 a.m. to 11:30 p.m.
- Thursday - 7:00 a.m. to 11:30 p.m.
- Friday - 7:00 a.m. to 11:30 p.m.
- Saturday - 7:00 a.m. to 11:30 p.m.
- Sunday - 7:00 a.m. to 10:30 p.m.
- 24/7 Dispatch - always available by phone, after-hours fee applies.
Contact FAQs
Common questions about reaching us and what to expect.
What is the fastest way to reach you?
Call (772) 758-1322. A real dispatcher answers 24 hours a day, every day including holidays. For non-urgent inquiries the contact form on this page is fine, and we respond within an hour during business hours.
Where is your physical office?
245 SW Parish Terrace, Port St. Lucie, FL 34984. This is a verifiable location, not a PO box or virtual office.
You can visit during business hours for walk-in service.
What are your hours?
Phone dispatch runs 24 hours a day, 7 days a week. Walk-in shop hours are Monday through Tuesday 7 a.m. to 10:30 p.m., Wednesday through Saturday 7 a.m. to 11:30 p.m., and Sunday 7 a.m. to 10:30 p.m. After-hours emergency dispatch is always available.
Do you answer calls at night and on weekends?
Yes. We run 24/7 dispatch including nights, weekends, and holidays. A modest after-hours surcharge applies to service calls outside 9 a.m. to 6 p.m. on weekdays.
The exact fee is disclosed on the phone during the initial quote.
Can I text you?
Yes. Text messages to the main number during business hours typically get a response within 20 minutes. For urgent and emergency calls, phone is faster because it goes directly to dispatch without queueing.
Do you respond to email?
Yes. Email [email protected] for quotes, documentation requests, property management agreements, and any non-urgent inquiry. Email responses during business hours typically happen within an hour.
Can I book online?
You can submit a quote request via the contact form below. For urgent work we recommend calling instead, since phone dispatch is faster than form routing. Form submissions during business hours are answered within an hour.
What information should I have ready when I call?
City, address, type of service needed, and any specifics (car year/make/model for automotive calls, door type for commercial, safe brand for safes). Having this ready cuts the dispatch conversation in half and gets a truck to you faster.
Do you offer free quotes?
Yes. All phone quotes are free. We do not charge for estimates over the phone.
For on-site assessments of large commercial projects we sometimes charge a trip fee that we credit toward the final job.
Can I get a written quote for a commercial project?
Yes. For any commercial scope we provide a written, line-itemed quote in writing via email. Larger projects (access control installs, multi-site work) include a project timeline and milestone schedule.
Are you accepting new property management clients?
Yes. We have capacity for additional property management service agreements. Contact us to discuss scope, billing terms, and priority dispatch arrangements.
Where do I send a tip or compliment about a technician?
Email [email protected] with the technician's name, date, and service type. We share every positive note with the technician directly. Google reviews are also read and appreciated.
Our location
245 SW Parish Terrace, Port St. Lucie, FL 34984. Mobile service to your location across the entire Treasure Coast.